The Business Center of FDICconnect is accessible to FDIC-insured institutions only. To initiate the application process, the insured institution must
apply to FDIC to participate and designate someone as a Coordinator for their institution. The Coordinator must register and become "associated" with
their institution. Coordinators approved by FDIC can then approve others as Users to perform transactions themselves.
Institution Role:
- Understand security and access responsibilities for using FDICconnect
- Select at least one institution employee to act as the Designated Institution Coordinator
- Notify FDICconnect if the Designated Coordinator changes
Coordinator Role:
- Control access for other users in their institution
- Authorize institution users to perform transactions
Coordinator Steps to Apply:
- To begin the registration process as a Designated Coordinator for your institution, contact the FDICconnect Help Desk, at (877) 275-3342, option 4.
- The Help Desk completes an invitation form and an email is sent to the candidate coordinator.
- The candidate coordinator receives the email invitation, with a secure link to respond to the invitation. After clicking on the secure link, the candidate coordinator completes and submits the online Designated Coordinator form. The form contains information about the candidate as well as the institution’s Authorizing Official.
- An FDIC user reviews and approves the information submitted.
- The institution’s Authorizing Official receives an email with a secure link to review and approve the candidate. After reviewing the information, the Authorizing Official approves the request.
- The candidate coordinator receives an approval email, with a secure link to create the FCX account. After clicking on the secure link, the candidate Bank Coordinator submits the FCX account information by completing the online form.
- An FCX account is created and an email is sent to the approved coordinator with a temporary password that can be used to login to FCX.
- The Bank Coordinator logs into FCX and changes the temporary password.
- The coordinator will be able request institution user access, grant user permissions to transactions, and approve users' access requests to associate to the institution.
User Role:
- Once approved and granted transaction permission, the user may perform transactions on behalf of their institution
User Steps to Apply:
- Your institution’s Designated Coordinator adds users from the Registration System Coordinator dashboard, the New Bank User Registration Request link and completes and submits the form.
- The candidate user receives an email invitation, with a secure link to respond to the invitation. After clicking on the secure link, the candidate user responds to the invitation by completing and submitting an online form.
- The coordinator reviews and approves the information submitted the candidate user.
- The candidate user receives an approval email, with a secure link to create the FCX account. After clicking on the secure link, the candidate user submits the FCX account information by completing the online form.
- An FCX account is created and an email is sent to the approved user with a temporary password that can be used to login to FCX.
- The user logs into FCX and changes the temporary password.
- The coordinator grants permissions for the user to perform transactions for the institution.
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